
State Farm® Insurance Agent Chris Gowan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shannon Milliken
April 29, 2025
"Randi is extremely helpful, understanding very knowledgeable and quick to help in any way possible"
cameron averill
April 29, 2025
"Chris is the best! Him and his team are super knowledgeable, helpful, and easy to work with! They helped my parents get lower rates and my brother! I highly recommend them to anyone that wants to get better prices!"
Jeremy Colpean
April 29, 2025
"Chris is the man , never meant such a genuine family man in a really long time. I hope everyone brings business to him specially the way these days are. Thank you Chris from our family."
J
March 29, 2025
"Joe is always very helpful whenever I have any questions. Thanks!!"
Jim
March 29, 2025
"Great agents to deal with. Very happy with Chris and Joe. They handled our claim and took care of us. I high recommend to anyone in need of insurance!"
Richard Wood
March 29, 2025
"Always there when I need him and Always trying to help. I have recommend Chris Gowan and his office to many friends and family members."
Jeff gillingham
March 24, 2025
"Extremely professional and quick to respond to my inquiry."
Devonte Johnson
March 22, 2025
"I’ve experienced progressive I’ve experienced other State Farm agencies. None have shown the willingness and understanding that Chris Gowan and his team have shown. In the beginning. There were issues with the bills and switching things over especially health letters Chris Gowan, Randay, Austin and the rest of the team have a great communication returning phone calls sending confirmation emails and making sure my issues and problems are met in a quick and orderly fashion. Still to this day I feel at home here, thank you.."
Sandra Wild
March 20, 2025
"Chris Gowan and his crew are awesome. They are always very helpful. The whole office are very nice and friendly and they respond quickly. I would highly recommend them."
Dear Prudence
February 26, 2025
"Joe H, my agent, worked very hard behind the scenes to get my claim processed properly and the total back to me was higher than I expected. Thank you Joe!"
Tonya Houck
February 22, 2025
"Chris and his team go above and beyond for their clients! Couldn’t be happier!"
Madds
February 1, 2025
"I’ve had car insurance for 6 years now with several different companies stayed with Esurance for 3 years, just recently switched and not once have I ever had to pay $150 for a sales representatives MISTAKE, 3 months of back pay for some form, but because of the lack of communication, doing their job and everything else on their part I don’t see me staying with this company for more than my 6 month period. I will say customer service aspect of it, is amazing I’ve spoke too Austin, Joe, & Randi the girl everyone has been so kind I’m just mad the job was not done correctly 3 MONTHS AGO and now it’s my fault!!!"
"I wanted to let you know that this was brought to my attention today. I am very sorry that this happened and that there was a lack of communication on the paperwork that was somehow completed incorrectly. I understand that this is a big inconvenience and also agree that your sales representative should have sent a text or made a phone call right away when this was realized. This is unacceptable and I will be having a conversation with them to make sure this doesn’t become an issue again in the future. I would like to reach out to you next week and personally apologize as well. I feel we have pretty good customer service like you had mentioned and this is not a common issue. Thank you for bringing this to our attention and hope that you have a great weekend! "
Rachel Cary
December 4, 2024
"Very poor customer service communication too crass and casual and rude."
"We are very sorry if you feel we were being rude by any means when we responded to you. We really would not have known without somebody informing us. We always try to go above and beyond with everything that we do to provide the optimal customer experience. We are truly sorry again that you feel that wasn’t the case. We hope that you and your family have a great holiday and are here if you ever need anything. "
Bob Houck
December 2, 2024
"Outstanding customer service. Answered every question, reviewed everything step by step. Shout out to Austin! I’m grateful I moved over to Gowan State Farm."
"Thank you Bob and Tonya for giving us the opportunity to earn your business. We strive to give the best customer service experience possible and show our customers we care about them. Austin is very good at what he does and we are glad he is on our team. Chris "
MMrwags
September 14, 2024
"We just recently switched to State Farm, Chris made the process easy and affordable. We were at a loss, when extreme high winds (F1 tornado) blew through the yard and took out our RV. Chris and team assisted us every step of the way. They took over filing the claim, reached out to claim contact leaders and followed up until claim was fully processed. These days it is very rare to find compassionate people that actually care. This Agent and team really do! Chris & Austin thank you for your exceptional service and support during this tough time! Megan & Rob"
Kiana Harte
September 11, 2024
"Austin Scofield was amazing assisting me with getting coverage on my new car that was actually affordable! Would definitely recommend giving them a call if you don’t want to pay an outrageous amount for auto insurance, especially in Michigan"
Deana Ebel
August 6, 2024
"I'm grateful for the time that was taken to find me a great deal and making sure all my questions were answered promptly"
"Thank you for giving us the opportunity. We try to make sure all questions are answered and that everyone understands their coverages. Thank you for leaving a review. "
Drop Dee
July 25, 2024
"Chris is seriously the best out!"
"Thank you very much for your review. We strive to do our best for everyone that we have the opportunity to speak with. What could we have done to make this review a 5-star experience?"
Alyssa Mills
May 23, 2024
"Chris is seriously the best out! He is more than helpful he really takes the extra step to make things easier, and has been nothing short of amazing! Thank you ❤️"
"Alyssa- thank you for your review. We do the best we can to help and make things as convenient as possible. Thank you for allowing us the opportunity to assist you with your insurance needs. Please stop in when you’re in the area and please let us know if you ever need anything. "
wubboxman67
May 1, 2024
"Super great service. I appreciate the fast response and great deal! 👍"
"Thank you very much for leaving us a review and for allowing us the opportunity to earn your business. Please stop in when you’re around and please let us know if you need anything at all. "
mxn vrch
April 11, 2024
"These people here actually care about you and are just so nice. The prices are better than any other company I’ve used."
"Thank you so much for leaving us a review and for your trust in us. Please stop in and say hi when you’re around and let us know if you need anything at all. "
Terry Cline
March 31, 2024
"Very professional and they really care about their customers and business. Chris and the gang always go above and beyond and answer any questions that I may have. And a big Thank you for the jersey as well!"
"Terry - that jersey looks great on you. Thank you for leaving us a review and for your continued business. Please stop in and say hi and let us know if you need anything at all. "
mick tatty
March 22, 2024
"Excellent , got us homeowners the same day and gave us every option to change the coverages , very courteous and helpful"
"Thank you for leaving us a review. We value your business and appreciate the opportunity to earn your business. Please stop in and say hi and let us know if you need anything at all. "
ptpjr17
February 14, 2024
"We’ve been with this company for over a decade. Best prices and the most friendly, reliable, and honest group of people I’ve ever worked with. We recently had to file claims for both auto and home due to last years hail storm, and I can’t think of anybody who would have handled it better! Randi is the most helpful, a perfect example of a great employee, and you couldn’t ask for better customer service!! Great job"
"Thank you so much for your review. I couldn’t agree more about Randi- she is great! Thank you for giving us the opportunity to assist you with any insurance needs and please stop in and say hi when you’re in town. Thank you again and please let us know if we can be of any other assistance. "
Katie Ethington
February 1, 2024
"We recently switched to State Farm and are extremely satisfied. Chris Gowan is amazing and so helpful! He is an asset to State Farm! Our basement recently flooded, the office was closed and when I reached out to Chris he was able to find us plumber that was able to get to us the same day! He went above and beyond to help us, Thank you!!"
"Thank you for your review Katie. We value your business and thank you for the opportunity to help with and and all of your insurance needs. Please stop in and say hi and let us know if you need anything at all. "